Be alert and extremely vigilant of any unsolicited phone calls, text messages and emails from fraudsters, don’t give away your personal and security information unless you know it is safe. 

We take your safety as a priority.
Take note of the following and be safe

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  • Barclays will never call to request for your Personal Identification Number (PIN) or your online banking password. Barclays will never ask you to check if the number on your phone display matches its registered number. Be cautious, fraudsters might alter the number shown on the phone.
  • Barclays will never tell you to transfer money to another account. 
  • Never disclose your passwords and PINs to anybody. 
  • Keep your computer's anti-virus software up to date. 
  • Do not assume a caller is genuine because he/she knows your banking details. Fraudsters could have basic information about you, such as your address, bank account number and details of recent transactions.
  • Fraudsters are luring people for their bank details. These details are the keys to your account security - do not let them in!

Beware of fraudsters.

Report any suspicions to +233 30 2429 150 or 0800 222 333 (Vodafone/MTN Toll Free).

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Need more help?

Call:

Tel: +233 (30) 2429150
Toll free: 0800 222333

Email:

service.excellence@barclays.com

Ask an expert